Our Chic-Fi-a makes the drive thru experience a little more troublesome. For several. months now, the Chic-Fi-a near
us has a human to take your order instead of a squawk box. I know the person that did take your order
through the squawk box was doing other
things while taking orders... pour drinks or whatever. They still need a human in the position of
pouring drinks, so cost-wise they have to pay an for an extra wage earner.
It reminds once at the Sprayberry Post Office a
new upper manager decided it would be more efficient and speedier t sort the
mail in several stages. It was that the
clerk picks up the mail, and sorts it to
the route it goes to. Under this new system,
the first guy picks up the mail and sorts it to the street. Since Marietta has over 4000 streets, the
system has to back up a step to first sort
the piece of mail alphabetically
streets. Then some a person would pick
his letter and sort it to the streets.
Then another person would sort the streets to the route. Long streets like Roswell Road would take
several more separations. The average
piece of mail sorted was handled 6 or 8 times to get to the carrier instead of
one time under the out-of-date system.
The new
system lasted a little over a week. The
mail was backed out the door, it took more employees and the backed up mail
took up a lot of space. And a lot of
overtime was paid.
Then the LSM
and the scantronic machines came in and made mail hands sorting almost
obsolete. But that was years later.
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