Call Our 1-800 Number For Help!

True Story:  The other day we were talking to a Help Technician.  The person was very patient although she misunderstood what we wanted a couple of times.  She put us on hold several times and seemed to be gone a long time.  I think she was seeking advice or looking things up.  In other words, I don't think she knew what she was doing.  It was probably her first day.  She had an accent.

We were very patient also.

In the background we heard several one-sided conversations going on.  I think they were other help technicians manning phones.

I wondered if they were in another country.

Then apparently a male technician lost his temper with a client and exploded with a bunch of rattling foreign words, loudly.

Then all was quiet.  Evidently all the technicians busy helping clients on the telephone lost interest in helping someone who needed their expertise. 

After a minute of silence, other than the distant sound of chairs or shoes shuffling,  I asked, "Are you still there?"

She reluctantly said, "Yes."